I’ve got a dynamic duo of young kids at home – adorable, energetic, fun to hang out with, and, as I found this summer, expertly skilled and seriously persuasive negotiators! As their dad, it’s my responsibility to teach and guide them. Yet, I couldn’t help but find myself learning valuable lessons from them each day.
At Carew, you will hear us talk a lot about the Gap. So, what exactly is it? The Gap is what exists between your customer’s ideal and actual – the Gap between what could be and what is. Gaps are always outcome-oriented and can almost always have an up or down arrow associated with them.
Habits are actions, routines, or behaviors that become ingrained over time due to frequent practice. They are often performed without conscious thought or deliberate decision-making, as they become part of our routine. Habits take us to where we were yesterday, and yesterday’s habits may not be good enough to finalize today’s sales transaction.
Technical expertise alone is no longer sufficient to steer organizations and teams toward success. The need for leaders to upgrade their soft skills is coming if it isn’t already here! Need evidence? Check out the World Economic Forum’s list of the top 15 workforce skills of 2025 – nearly half being soft skills.
In the fast-paced and ever-evolving landscape of selling, staying informed about the latest trends, challenges, and opportunities can be crucial to your success. Whether you’re a sales veteran or just starting your journey, these statistics will provide valuable insights, challenge your assumptions, and fine-tune your sales approach.
The art of negotiation has always played a crucial role in achieving success in B2B sales. In today’s business landscape, the pressure to continuously enhance profitability has made effective negotiation skills more essential than ever. Customers, driven by the pursuit of better pricing, constantly seek ways to improve their profits, putting suppliers under universal pressure to meet their demands.
As sales professionals, it can be quite challenging when top management/senior executives (or even your boss!) become involved in your customer interactions. And chances are, if you have spent enough time in sales, you have witnessed or can personally relate to all the types of involvement shared below. Here are some expert tips on handling situations when top management gets involved in the sales process with your customers.
One of the crucial dilemmas faced by sales managers, senior executives, and leaders is whether they should participate in the sales process alongside their sales professionals when dealing with customers. The impact of their involvement can be the deciding factor between sealing a lucrative deal or losing a valuable opportunity.
In today’s fast-paced digital era, traditional sales methods are rapidly evolving, opening up new avenues for sales professionals to connect with their customers. Digital selling has transformed the sales landscape, providing unprecedented opportunities to engage, influence, and close deals like never before.
Customers are the lifeblood of your company, they fuel growth, and without them, your business would not exist. Customer Performance Indicators (CPIs) are powerful metrics companies can use to measure their effectiveness in meeting customers’ needs. How well a company performs against CPIs often serves as a powerful indicator and accurate predictor of growth.
