We’ve all been there. A customer’s voice tightens. A coworker snaps. A meeting takes a sharp left...
4 Ways to Handle Angry Customers (and Coworkers) Without Losing Your Cool
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Kashina Cusson
We Are All “Selling” Something
One of the (many) things I absolutely love about Carew’s sales training programs is that we don’t just train sales professionals and sales skills. As our CEO Jeff Seeley likes to say, “We train people skills” – listening, effective communication, negotiation skills, rapport, relationship building, presenting, conflict resolution, and the list goes on. These are all things that people across all professions use every single day.
3 Barriers to Successful Negotiations (And Strategies to Break Through Them!)
Negotiating is among the most feared and stress-inducing functions for a sales professional, and also among the most important.
Stop Selling, Start Closing: How to Spot a Buy Signal Before You Blow the Deal
You've been there. You’re vibing in the conversation, momentum’s high, the buyer is nodding along,...
Sales in Higher Education? Yes!
I Like Helping People – Not Selling to Them When I started in higher education, I was an...
3 Keys to a Killer Presentation
Making effective and impactful sales presentations can make or break an opportunity with a client or prospect.
How to Close More Sales: 6 Approaches That Actually Work
You nailed the discovery. You asked all the right questions. You handled objections like a pro.So...
5 Key Steps to Preferred Position
Position, as it relates to selling, is our current status and degree of influence
How to Build Long-Term Customer Relationships in Sales
Ask any top-performing sales pro what really moves the needle, and you’ll probably hear the same...
Why You Should Ask “Why?” (And 20 Creative Ways to Do It Without Sounding Like a Toddler)
You don’t need to be a parent to know the power of the word “why.” But if you are a parent, you’ve...