As sales professionals, it can be quite challenging when top management/senior executives (or even your boss!) become involved in your customer interactions. And chances are, if you have spent enough time in sales, you have witnessed or can personally relate to all the types of involvement shared below. Here are some expert tips on handling situations when top management gets involved in the sales process with your customers.
Customer Experience
Why Cultivate a Top-Quality Hybrid Sales Strategy?
“Customers want an always-on, personalized, omnichannel experience. The world’s best sellers are giving it to them,” so says the authors of McKinsey’s most recent global B2B Pulse.