Customer Experience
What to do When Top Management Gets Involved with Your Customers

What to do When Top Management Gets Involved with Your Customers

As sales professionals, it can be quite challenging when top management/senior executives (or even your boss!) become involved in your customer interactions. And chances are, if you have spent enough time in sales, you have witnessed or can personally relate to all the types of involvement shared below. Here are some expert tips on handling situations when top management gets involved in the sales process with your customers.

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