Asking “why?” helps to clarify underlying motivations, encourages critical thinking and problem-solving skills, and helps to build stronger relationships – let’s dive in! Why? Because understanding how impactful this question can be and using it to your advantage can be the key to landing that next big sales deal + we’ll give you a list of 20 creative ways you can ask “why?”.
We must always approach customer interaction, including exploratory questions, from the customer’s perspective. To the degree that they appreciate the sales professional asking questions to better understand their needs, they also appreciate being allowed the time/opportunity to consider the question and respond thoughtfully.
Once we have determined our customer’s actual or current state of business along with their ideal scenario(s), we can turn our attention to adding insight above and beyond what the customer might be aspiring to.
Ambiguity is one of those words that usually carries strong negative or positive connotations. For s
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We’ve recently written about the importance of responsiveness and the use of the exploratory process in inside sales.
Last month, we wrote about the importance of responsiveness in inside sales. Responsiveness is integral to starting off on the right foot with potential customers in inside sales, but there are additional steps that need to be taken before you can land new business.
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As drivers, we understand the “blind spot” to be that precarious position of a vehicle in the adjoin
Asking a customer for their business is a lot like a marriage proposal; getting to “yes” is all about
