Understanding customer needs and motivations is a prerequisite for providing solutions of significant value. Carew's Dimensions of Professional Selling® sales training program includes skills, processes and insights to help sales professionals find the area of opportunity, including:

  • Learn how a disciplined and flexible course of action allows you to uncover customer needs and identify actionable steps to close those gaps.
  • Learn Carew’s Exploratory Process Model™ to diagnose customer needs, uncover opportunities and differentiate your value against your competitors.
  • Identify five question types to meet specific objectives.
  • Discover how you can create opportunities with prospects who say they are 100% satisfied with their current suppliers.
  • Create a strategic advantage over your competitors.

Carew's Exploratory Process Model

Read some of our blogs on the Exploratory Process: