In Sales, Soft Skills Drive Customer Experience

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by Jeff Seeley | May 22, 2019 | Message from the Mentor

In his recent guest column for Training Industry, Carew CEO Jeff Seeley addresses the gap between technology-driven sales enablement and the selling skills that drive and optimize the customer experience. Read the full article.

Is your URGENT! drowning out your important?

by Brenna Nugent | Apr 11, 2024

Are you putting out fires? It’s easy to get caught up in the whirlwind of urgent tasks that demand immediate attention. Emails ping, phones ring, and you're dashing from meeting to meeting, caught in a battle of competing priorities. Before you know it, the day is...

Reviving Your Sales: Strategies for Boosting a Low Lead Pipeline

by Kashina Cusson | Mar 13, 2024

Selling can be challenging, and maintaining a healthy lead pipeline is crucial for sustained success. Even experienced sales teams face periods where the pipeline seems to run dry. During these times, it's essential to employ strategic measures to rejuvenate your...

How to Make Training “Stick” – From Instruction to Internalization

by Brenna Nugent | Feb 28, 2024

Embarking on a training program is a bit like planting a seed – it can grow into something significant, but only if it’s nurtured properly. As someone who has been integrated into the world of sales, customer service, and leadership, I know that training isn't just...