social media

3 Sales Tips for Leveraging Social Media

May 21, 2012  |  Published by in Communication Skills

Social media impacts our lives a little bit more every day. Time spent on mobile web browsing has more than […]

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Social Selling No Longer Just a Nice Idea

November 7, 2011  |  Published by in Communication Skills

When it comes to how we communicate, it certainly is a brave new world.  Social media continues to amaze and […]

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Balance Technology and the Human Touch for Best Customer Experience

October 31, 2011  |  Published by in Communication Skills

At the recent Selling Power Sales & Marketing 2.0 Conference in San Francisco, there was much discussion about the newest […]

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Social Media mirrors Key Selling Skills

July 25, 2011  |  Published by in Communication Skills

A recent article in BtoB brought to mind some interesting similarities between the world of social media and Carew’s teaching […]

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Customer Problem or a Sales Opportunity?

April 25, 2011  |  Published by in Customer Service

Have you ever had a problem with something you purchased, but the manner in which the vendor handled the situation […]

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