sales performance

Transparency Drives Excellence

November 11, 2014  |  Published by in Communication Skills, Customer Service, Sales Excellence

Did you know that food gets better when the chef can see the people who will consume it? And food […]

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5 Things That Drive Away Customers

“How often do you drive customers away without even realizing it?” That’s the question posed by Bill Murphy Jr. in […]

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Storytelling is a Powerful Sales Tool

March 27, 2014  |  Published by in Communication Skills, Sales Excellence

Everyone loves a good story.  As sales professionals, we can use that universal truth to support our own sales effectiveness.  […]

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Attitude, Energy and Appearance: The “True Grit” of our Profession

May 14, 2012  |  Published by in Sales Training

Mention the word “grit” and one is likely to evoke a vivid image of the tough, hard-nosed U.S. Marshal in […]

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Carew Must Read No. 2: What the Dog Saw by Malcolm Gladwell

August 1, 2011  |  Published by in Recommended Reading

The second in our series on “must” reads I suspect there are many Malcolm Gladwell fans out there who, like […]

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