customer satisfaction

By | August 4, 2016

Do Your Customers Feel Better After Spending Time With You?

We often talk about the importance of building strong, long-term relationships with customers. One means of assessing the overall health […]

Communication Skills, Relationship Building
By | April 16, 2012

Buyers Are Liars!

This is NOT a bitter accusation directed at customers past and future. It is a way to think about the […]

Sales Training

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