customer relationships

3 Tips for Retaining Preferred Position with Customers

June 27, 2018  |  Published by in Sales Excellence
sales success

Your hard work, tenacity and superior professional selling skills have paid off, and you have finally secured Preferred Position at […]

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How To Get Unresponsive Prospects Talking Again

April 19, 2018  |  Published by in Communication Skills, Sales Excellence
Get your customer to talk again

We are all familiar with feelings that range from disappointment to desperation when a customer or lead becomes unresponsive. Why […]

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3 Key Ingredients for Cultivating Customer Loyalty

Cultivating Customer Loyalty

When it comes to cultivating customer loyalty, sales professionals can only harvest what we sow. There is no action or […]

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Show Your Customers the “Love”…Year Round

February 8, 2018  |  Published by in Customer Service, Relationship Building, Sales Excellence
Love for Customers

Valentine’s Day is just around the corner – a day filled with romantic gifts and displays of affection. That’s all […]

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View Customer’s Success as Your Own

February 1, 2018  |  Published by in Customer Service, Relationship Building, Sales Excellence
View Customer's Success as Your Own in Sales

What if our paycheck was based not on what we sell, but on the value we deliver to our customers […]

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‘Tis the Season…to Strengthen Customer Relationships

December 7, 2017  |  Published by in Relationship Building, Sales Excellence
'Tis the Season to Build Relationships with Customers

It’s the happiest season of all! December marks a unique period in the business world. As the holiday season ramps […]

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Face the Facts: We Need “Face Time” with Customers

Face to Face Communication for Sales

In an age of social media and digital communications, we are continually assessing the need and benefits of meeting face-to-face […]

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3 Tips for Striking the Right Balance in Customer Gratitude for Sales Success

July 13, 2017  |  Published by in Relationship Building, Sales Excellence
Striking the Right Balance in Customer Gratitude for Sales Success

Appreciating our customers and showing them how much we value their business is fundamental to our sales success, right? But […]

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Need for Instant Gratification Undermines Quest for Greatness (in Sales Professionals)

Instant Gratification and Sales Professionals

We’ve probably all heard the phrase, “Rome wasn’t built in a day,” meaning greatness takes time. Given that truth, it […]

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The (Business) Case for Improved Position

April 6, 2017  |  Published by in Sales Excellence, Sales Training
Bullseye for Preferred Position in Sales

As sales professionals, we live or die by the numbers; but our position with customers may be a more accurate […]

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