customer loyalty

Cultivating Customer Loyalty
By | April 13, 2018

3 Key Ingredients for Cultivating Customer Loyalty

When it comes to cultivating customer loyalty, sales professionals can only harvest what we sow. There is no action or […]


Communication Skills, Relationship Building
Solving Customer Problems and Cultivating Long-Term Customer Relationship
By | January 13, 2017

Turn Lemons into Sales Lemonade

Effectively Handling Customer Problems Will Cultivate Customer Loyalty A hallmark of good sales professionals is their ability to defuse customer […]


Relationship Building
Many Thanks
By | November 17, 2016

Are Your Customers Thankful for You?

This time of year, we often reflect on all the things for which we should be grateful. As a litmus […]


Relationship Building, Seasonal
By | November 24, 2014

Disappearing Customer Loyalty: The Challenge is Complex, But Not Hopeless

Last month we asked Message from the Mentor readers, “As a sales professional, what is your greatest fear?” The most frequent […]


Communication Skills, Sales Training
 
 

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