customer delight

Three Keys to Kicking Off a Successful Sales Year Part Three: Cast Your Role with Customers- Carew

January 23, 2012  |  Published by in Customer Service

As you reflect on 2011 and look forward to 2012, are you satisfied with the role you have created for […]

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Customer Problem or a Sales Opportunity?

April 25, 2011  |  Published by in Customer Service

Have you ever had a problem with something you purchased, but the manner in which the vendor handled the situation […]

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