Making the transition to a supervisory role can be one of the greatest professional challenges for even the most accomplished and talented individuals. This sales leadership training program is designed to prepare first time supervisors for success in their new role, by developing critical problem-solving, communication and coaching skills.

From Employee to Supervisor: The Basics

The transition to a position of authority means facing new tasks, assuming new responsibilities and learning new skills. For first-time supervisors, there are a host of challenges, many of which may not be anticipated. As such, it is the organization’s responsibility to make sure that the process of role transition into a leadership role is as seamless as possible.

Individuals that are new to supervisory roles can find themselves burnt out quickly if they are not prepared for the role. Many firms do not provide advanced training or intensive coaching for first-time supervisors. So, when these new supervisors encounter ambiguities and tough challenges in their new position, they will instinctively revert to what worked for them before – and their predisposed thoughts and intuitions may not be as effective or as efficient as is necessary to succeed. Employees who transition to a leadership role must be equipped with specialized knowledge to adjust to, and succeed in, their new environment.

Different skill sets, behaviors, and abilities must be developed to drive a favorable outcome for the team:

Managing change. During the supervisor role transition process, one of the most difficult challenges is learning to establish boundaries without isolating colleagues. With the new role, a supervisor should be able to lead and make tough decisions, even unpopular ones.

Personal Assessment. Those new to a supervisory role inherit the important task of leading a team. In order to successfully lead and develop a team, new supervisors must know how to assess themselves to determine their own interpersonal and leadership styles.

Motivating the team. New supervisors must be able to identify the characteristics of an exceptional team and know how to develop the norms to make individuals a cohesive team.

Coaching skills. Part of being a leader is knowing how to give prescriptive and actionable feedback to team members. Knowing the best way to delegate responsibilities and provide direction that will drive better performance is critical to a supervisory role.

Handling conflict. Inevitably, every supervisor will have to manage conflict on their team. It is important that new supervisors equip themselves with conflict resolution strategies that help them turn conflicts into opportunities for growth and productivity.

Carew International’s Transitioning to a Supervisory Role™ Program

The effects of poor supervision and management are detrimental to a team. It can lead to dissatisfaction within the team, low morale, and poor communication – generally contributing to lackluster performance.

Management skills training for employees transitioning to a supervisory role is essential to their success. Carew’s Transitioning to a Supervisory Role™ Program begins with an in-depth Leadership Development Assessment that gives participants awareness of their style, strengths, and weaknesses; and serves as the foundation for this high energy, interactive program.

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