Relationship Building

3 Key Ingredients for Cultivating Customer Loyalty

Cultivating Customer Loyalty

When it comes to cultivating customer loyalty, sales professionals can only harvest what we sow. There is no action or […]

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Show Your Customers the Love…Year Round

February 8, 2018  |  Published by in Customer Service, Relationship Building, Sales Excellence
Love for Customers

Valentine’s Day is just around the corner – a day filled with romantic gifts and displays of affection. That’s all […]

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View Customer’s Success as Your Own

February 1, 2018  |  Published by in Customer Service, Relationship Building, Sales Excellence
View Customer's Success as Your Own in Sales

What if our paycheck was based not on what we sell, but on the value we deliver to our customers […]

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‘Tis the Season…to Strengthen Customer Relationships

December 7, 2017  |  Published by in Relationship Building, Sales Excellence
'Tis the Season to Build Relationships with Customers

It’s the happiest season of all! December marks a unique period in the business world. As the holiday season ramps […]

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Face the Facts: We Need Face Time with Customers

Face to Face Communication for Sales

In an age of social media and digital communications, we are continually assessing the need and benefits of meeting face-to-face […]

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Three Benefits of Exploring for Sales Success

August 17, 2017  |  Published by in Relationship Building, Sales Excellence
Exploring with Customer for Sales Success

“If You Want To Be Interesting, Be Interested.” – David Olgilvy In pursuit of sales excellence, we often talk about […]

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3 Tips for Striking the Right Balance in Customer Gratitude for Sales Success

July 13, 2017  |  Published by in Relationship Building, Sales Excellence
Striking the Right Balance in Customer Gratitude for Sales Success

Appreciating our customers and showing them how much we value their business is fundamental to our sales success, right? But […]

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Need for Instant Gratification Undermines Quest for Greatness (in Sales Professionals)

Instant Gratification and Sales Professionals

We’ve probably all heard the phrase, “Rome wasn’t built in a day,” meaning greatness takes time. Given that truth, it […]

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Turn Summer Sales Slump into Summer Sales Splendor

Summer Sales Splendor

Summer months can be viewed as the dreaded sales slump or a welcome reprieve from the hectic pace the rest […]

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The Journey to Preferred Position

Selling is a journey, and the destination of all sales activities should be to reach Preferred Position with our customers. […]

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