Message from the Mentor
Bonding BEFORE Responding

Bonding BEFORE Responding

Fresh out of my Carew training and waiting for my wings to dry, I realized just how powerful building relationships can be! Listening to your customer’s needs, acknowledging their requests, asking questions to understand their Gaps, and THEN giving a solution that will truly help them – bonding before responding!

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We Are All “Selling” Something

We Are All “Selling” Something

One of the (many) things I absolutely love about Carew’s sales training programs is that we don’t just train sales professionals and sales skills. As our CEO Jeff Seeley likes to say, “We train people skills” – listening, effective communication, negotiation skills, rapport, relationship building, presenting, conflict resolution, and the list goes on. These are all things that people across all professions use every single day.

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Selling the Gap

Selling the Gap

At Carew, you will hear us talk a lot about the Gap. So, what exactly is it? The Gap is what exists between your customer’s ideal and actual – the Gap between what could be and what is. Gaps are always outcome-oriented and can almost always have an up or down arrow associated with them.

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