Customer Service

How Important is Customer Service? Ask Verizon.

September 4, 2018  |  Published by in Customer Service, Leadership Development
Customer Service Is Important

4 Essential Ingredients for Effective Customer Service Anyone tempted to downplay the importance of customer service need look no further […]

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Show Your Customers the “Love”…Year Round

February 8, 2018  |  Published by in Customer Service, Relationship Building, Sales Excellence
Love for Customers

Valentine’s Day is just around the corner – a day filled with romantic gifts and displays of affection. That’s all […]

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View Customer’s Success as Your Own

February 1, 2018  |  Published by in Customer Service, Relationship Building, Sales Excellence
View Customer's Success as Your Own in Sales

What if our paycheck was based not on what we sell, but on the value we deliver to our customers […]

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For Sales Professionals, “Best Supporting” is the Winning Role

January 5, 2018  |  Published by in Customer Service, Sales Excellence
best supporting role for sales professionals

It’s a new sales year! Hopefully, you are returning from the holidays rested, rejuvenated and ready to conquer your 2018 […]

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Face the Facts: We Need “Face Time” with Customers

Face to Face Communication for Sales

In an age of social media and digital communications, we are continually assessing the need and benefits of meeting face-to-face […]

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Sales Strategy & Football: Both Contact Sports

Technically, sales isn’t a sport; it’s a complex and rewarding profession. But since customer contact is in many ways the […]

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Selling Power Blog: “Three Tips to Deepen Customer Relationships”

Emails, texts and voicemail messages help us stay in touch with customers and prospects, but they do not cultivate the […]

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Selling Power Blog: “The Most Powerful Story You Will Ever Tell as a Salesperson”

In the sales profession, stories are more than just entertaining anecdotes—they can be key to selling your ideas and creating […]

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Tips for Better Networking

Effective networking is among the most important and beneficial endeavors for sales professionals, but for many of us it is […]

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When Does Casual Become Unprofessional?

Our world is becoming more casual each day, and nowhere is it more evident than in our professional lives. We […]

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