Customer Experience
Sales Professionals Should Leave the Gift of Gab Unopened this Holiday Season
‘Tis the season for gifting. Many of us are finishing up our holiday shopping, while also likely contemplating the age-old […]
Customer Experience, Diagnosing Customer Needs, Exploratory Process, Seasonal
Multi-Tasking: Friend or Foe?
Multi-tasking has taken on somewhat of a positive connotation in today’s working world. Employers are always looking for competent multi-taskers, […]
Customer Experience, Sales Training
Be Interested in Your Customers
How many times have you begrudgingly attended an event thinking about all the other places you would rather be during […]
Customer Experience, Relationship Building
When It Comes to Selling Value, Apple Sets the Gold Standard
The topic of Apple, Inc. can be nearly as polarizing as religion or politics; but whether you love or hate […]
Communication Skills, Customer Experience, Customer Service, Leadership Development
4 Tips to Get Customers to Trust You
“Earn trust, earn trust, earn trust. Then you can worry about the rest.” Author and entrepreneur Seth Godin stresses the […]
Customer Experience, Relationship Building
Why All Effective Sales Leaders Have High EQ
In his most recent guest blog for SellingPower.com, Carew CEO Jeff Seeley addresses the increased pressure on sales leaders to […]
Customer Experience, Customer Life Cycle, Leadership Development
In Sales and Marketing, Quality Beats Quantity Every Time
How many website visitors does it take to generate one qualified lead? How many qualified leads to convert one customer? […]
Communication Skills, Customer Experience, Leadership Development
5 Tips to Improve Responsiveness & Improve Customer Experience
In the world of professional sales, our priorities can be identified by how we spend our time – the amount […]
Customer Experience, Customer Service, Relationship Building
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