Communication Skills

How to Use Humor to Close Your Next Sales Deal

May 17, 2018  |  Published by in Communication Skills, Sales Excellence
Use Humor in Sales to Close Your Deal

We all have moments in which sales success seems daunting, but those who master the art know there are tricks […]

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Effective Listening Can Be a Matter of Life and Death

April 26, 2018  |  Published by in Communication Skills, Sales Excellence
Listen to customers for sales success

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. Following […]

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How To Get Unresponsive Prospects Talking Again

April 19, 2018  |  Published by in Communication Skills, Sales Excellence
Get your customer to talk again

We are all familiar with feelings that range from disappointment to desperation when a customer or lead becomes unresponsive. Why […]

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3 Key Ingredients for Cultivating Customer Loyalty

Cultivating Customer Loyalty

When it comes to cultivating customer loyalty, sales professionals can only harvest what we sow. There is no action or […]

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Failsafe Process for Getting LinkedIn Recommendations

January 18, 2018  |  Published by in Communication Skills, Sales Excellence
How to Get LinkedIn Recommendations for Sales

Recommendations and referrals are the gold standard of sales leads. It makes sense, then, that sales professionals take a proactive […]

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3 Tips to Avoid these Common Email Mistakes

Don't Use Emojis in Sales Emails - Small

Email comprises such a large portion of our communication with customers, it’s important to be sure each and every email […]

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In Sales, What You Don’t Know CAN Hurt You

January 3, 2018  |  Published by in Communication Skills, Sales Excellence
what you don't know in sales can hurt you

“What you don’t know can’t hurt you…” One could debate the validity of this statement as a premise in life, […]

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Does Your Solution Make the Grade?

November 30, 2017  |  Published by in Communication Skills, Sales Excellence
Checklist for Sales Success

Use this Check List to Ensure Sales Success Our solution presentation is often the defining moment of the sales process, […]

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Face the Facts: We Need “Face Time” with Customers

Face to Face Communication for Sales

In an age of social media and digital communications, we are continually assessing the need and benefits of meeting face-to-face […]

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6 Tips for Asking Exploratory Questions

November 9, 2017  |  Published by in Communication Skills, Sales Excellence, Sales Training
Exploratory Questions and Sales Success

Control the Desire to Ask Too Much, Too Quickly In a recent blog, we addressed the critical nature of the […]

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