Communication Skills

How To Keep the Conversation Going

July 10, 2018  |  Published by in Communication Skills, Sales Excellence
How to Keep Your Customers on The Phone For Sales

We’ve all heard the phone slam down on the other side of the line. It’s simply a fact of professional […]

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Take Empathy One Step Further for Greater Sales Success

How to use empathy for sales success

In a recent interview with Selling Power magazine, Carew CEO Jeff Seeley identified Three Skills Needed for Sales Professionals to […]

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How to Use Humor to Close Your Next Sales Deal

May 17, 2018  |  Published by in Communication Skills, Sales Excellence
Use Humor in Sales to Close Your Deal

We all have moments in which sales success seems daunting, but those who master the art know there are tricks […]

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Effective Listening Can Be a Matter of Life and Death

April 26, 2018  |  Published by in Communication Skills, Sales Excellence
Flight Attendant

Last week, a Dallas-bound Southwest Airlines flight made an emergency landing in Philadelphia after an engine exploded in flight. Following […]

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How To Get Unresponsive Prospects Talking Again

April 19, 2018  |  Published by in Communication Skills, Sales Excellence
Get your customer to talk again

We are all familiar with feelings that range from disappointment to desperation when a customer or lead becomes unresponsive. Why […]

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3 Key Ingredients for Cultivating Customer Loyalty

Cultivating Customer Loyalty

When it comes to cultivating customer loyalty, sales professionals can only harvest what we sow. There is no action or […]

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Failsafe Process for Getting LinkedIn Recommendations

January 18, 2018  |  Published by in Communication Skills, Sales Excellence
How to Get LinkedIn Recommendations for Sales

Recommendations and referrals are the gold standard of sales leads. It makes sense, then, that sales professionals take a proactive […]

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3 Tips to Avoid these Common Email Mistakes

common email mistakes

Email comprises such a large portion of our communication with customers, it’s important to be sure each and every email […]

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In Sales, What You Don’t Know CAN Hurt You

January 3, 2018  |  Published by in Communication Skills, Sales Excellence
what you don't know in sales can hurt you

“What you don’t know can’t hurt you…” One could debate the validity of this statement as a premise in life, […]

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Does Your Solution Make the Grade?

November 30, 2017  |  Published by in Communication Skills, Sales Excellence
Checklist for Sales Success

Use this Check List to Ensure Sales Success Our solution presentation is often the defining moment of the sales process, […]

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