Communication Skills

Failsafe Process for Getting LinkedIn Recommendations

January 18, 2018  |  Published by in Communication Skills, Sales Excellence
How to Get LinkedIn Recommendations for Sales

Recommendations and referrals are the gold standard of sales leads. It makes sense, then, that sales professionals take a proactive […]

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3 Tips to Avoid Email Blunders

Don't Use Emojis in Sales Emails - Small

Email comprises such a large portion of our communication with customers, it’s important to be sure each and every email […]

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In Sales, What You Don’t Know CAN Hurt You

January 3, 2018  |  Published by in Communication Skills, Sales Excellence
what you don't know in sales can hurt you

“What you don’t know can’t hurt you…” One could debate the validity of this statement as a premise in life, […]

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Does Your Solution Make the Grade?

November 30, 2017  |  Published by in Communication Skills, Sales Excellence
Checklist for Sales Success

Use this Check List to Ensure Sales Success Our solution presentation is often the defining moment of the sales process, […]

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Face the Facts: We Need Face Time with Customers

Face to Face Communication for Sales

In an age of social media and digital communications, we are continually assessing the need and benefits of meeting face-to-face […]

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6 Tips for Asking Exploratory Questions

November 9, 2017  |  Published by in Communication Skills, Sales Excellence, Sales Training
Exploratory Questions and Sales Success

Control the Desire to Ask Too Much, Too Quickly In a recent blog, we addressed the critical nature of the […]

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Difficult Customer? Check Your Emotional (EQ) Bank Account

Emotional Bank Account for Sales Success 2

The 7 Habits of Highly Effective People by Stephen R. Covey The next time you encounter a “difficult” customer who […]

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Shaming Customers is Never Productive

It can be truly frustrating when a hot prospect suddenly goes “radio silent,” or the customer who was in full […]

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Symptoms & Attributes of Effective Leaders

If we want to be effective leaders, we need to consider the symptoms of leadership excellence as well as the […]

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Turn Summer Sales Slump into Summer Sales Splendor

Summer Sales Splendor

Summer months can be viewed as the dreaded sales slump or a welcome reprieve from the hectic pace the rest […]

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