Difficult Customer? Check Your Emotional (EQ) Bank Account

Emotional Bank Account for Sales Success 2

The 7 Habits of Highly Effective People by Stephen R. Covey The next time you encounter a “difficult” customer who […]

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Tips to Find the Right LinkedIn Groups for Social Selling

June 29, 2017  |  Published by in Professional Development, Sales Excellence
LinkedIn Groups for Social Selling

LinkedIn and other social media sites provide a portal to an infinite universe of prospects, customers, contacts and resources; so […]

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4 Tips for Better Listening

May 25, 2017  |  Published by in Communication Skills, Sales Excellence
Listening to Sales Prospects

Albert Einstein once said, “If I had an hour to save the world, I would spend 55 minutes defining the […]

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Why Are You Still Talking About That?

Sell Your Solution to the Problem, Not the Product

What Customers Really Want to Hear As sales professionals we sell products and services, sure, but we also sell ourselves […]

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9 Things That Turn Buyers Off

March 9, 2017  |  Published by in Sales Excellence, Sales Training
things that turn sales customers off

As sales professionals, we strive daily to deploy words and actions that will be most effective in building customer relationships, […]

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The Exploratory Process: Examples of Strong Focusing Questions

February 9, 2017  |  Published by in Communication Skills, Sales Excellence, Sales Training
Focusing questions for sales call

Each type of Exploratory question learned during Dimensions of Professional Selling® (DPS) sales training plays a role in establishing a […]

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The Price You Will Pay for Leading With Products/Solutions

January 19, 2017  |  Published by in Communication Skills, Relationship Building, Sales Excellence
Add value as a sales professional to cultivate a long-term customer relationship.

It is universally recognized that sales professionals should never enter a sales call spewing the features and advantages of their […]

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How Many Touches Does It Take to Win the Business in Professional Selling?

December 2, 2016  |  Published by in Prospecting, Sales Excellence
How Many Touches Does it Take to Win the Business?

Not Just Number of Touches, but Quality of Your Contact How many touches does it take to turn a prospect […]

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Tips for Writing a Better Proposal

October 27, 2016  |  Published by in Sales Excellence
Excellent Sales Proposal

In last week’s issue of MFTM, we identified The Most Common Sales Proposal Mistakes. This week we share tips for […]

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Do Your Customers Feel Better After Spending Time with You?

We often talk about the importance of building strong, long-term relationships with customers. One means of assessing the overall health […]

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