the art of negotiation - is it dead?
By | November 7, 2018

Is the Art of Negotiation Dead?

Your Checklist for Effective Sales Negotiations Regardless of our individual political views, we can all celebrate the end of a […]


Negotiations
productive meetings - Should personal technology be banned from meetings
By | October 10, 2018

Should laptops and phones be banned from meetings?

What is the current dynamic of meetings in your organization when it comes to having a productive meeting? When you […]


Sales Training
Acknowledging Customers For Emotional Connection
By | August 29, 2018

How To Acknowledge A Customer’s Concern

Every sales professional wants to know how to acknowledge a customer’s concern, so put away the overused acknowledgements and become […]


Communication Skills, Relationship Building
how to manage Conflict in Sales
By | August 8, 2018

How to Manage Conflict in Sales

A big part of professional sales is learning how to manage conflict. Not conflict in the sense of fighting and […]


Sales Training
sales success
By | June 27, 2018

3 Tips for Retaining Preferred Position with Customers

Your hard work, tenacity and superior professional selling skills have paid off, and you have finally secured Preferred Position at […]


Sales Training
How to use empathy for sales success
By | May 24, 2018

Take Empathy One Step Further for Greater Sales Success

In a recent interview with Selling Power magazine, Carew CEO Jeff Seeley identified Three Skills Needed for Sales Professionals to […]


Communication Skills, Sales Training
Cultivating Customer Loyalty
By | April 13, 2018

3 Key Ingredients for Cultivating Customer Loyalty

When it comes to cultivating customer loyalty, sales professionals can only harvest what we sow. There is no action or […]


Communication Skills, Relationship Building
win-win negotiations
By | March 2, 2018

Leverage Quid Pro Quo vs. Concessions in Negotiations

The value of any product or service is determined by the market; both buyer and seller have a role in […]


Negotiations
View Customer's Success as Your Own in Sales
By | February 1, 2018

View Customer’s Success as Your Own

What if our paycheck was based not on what we sell, but on the value we deliver to our customers […]


Customer Service, Relationship Building
what you don't know in sales can hurt you
By | January 3, 2018

In Sales, What You Don’t Know CAN Hurt You

“What you don’t know can’t hurt you…” One could debate the validity of this statement as a premise in life, […]


Communication Skills
Questions
By | November 9, 2017

6 Tips for Asking Exploratory Questions

Control the Desire to Ask Too Much, Too Quickly In a recent blog, we addressed the critical nature of the […]


Communication Skills, Sales Training
Sales should not be an interrogation
By | October 12, 2017

Is There Such a Thing as TOO MUCH Exploratory in the Sales Process?

In Carew’s sales skill training programs, we often talk about the importance of information gathering as a means to fully […]


Sales Training
Role of Emotion in B2B Sales
By | August 24, 2017

Don’t Underestimate the Role of Emotion, Self-Image in B2B Sales

B2C sales and marketing entities have long recognized the need to connect the brand with the consumer’s ego and sense […]


Sales Training
By | July 27, 2017

Shaming Customers is Never Productive

It can be truly frustrating when a hot prospect suddenly goes “radio silent,” or the customer who was in full […]


Communication Skills, Sales Training
Instant Gratification and Sales Professionals
By | June 22, 2017

Need for Instant Gratification Undermines Quest for Greatness (in Sales Professionals)

We’ve probably all heard the phrase, “Rome wasn’t built in a day,” meaning greatness takes time. Given that truth, it […]


Relationship Building
 
 

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