By | April 17, 2014

Are You Trying to Sell – or Helping Customers Buy?

“Focus on being a resource of much-needed ideas and relevant information to [the customer’s] decision. You want to become a […]

Communication Skills
By | March 27, 2014

Storytelling is a Powerful Sales Tool

Everyone loves a good story.  As sales professionals, we can use that universal truth to support our own sales effectiveness.  […]

Communication Skills
By | September 16, 2013

Business Etiquette: 6 Rules for Texting Without Insult or Injury

Texting for business… it’s so fast… so convenient… so rude! It seems texting is adored and reviled in equal parts, […]

Communication Skills
By | August 26, 2013

Business Etiquette: Dining with Clients

Two primary goals of time spent with customers are to develop the relationship and build your credibility with decision makers. […]

Communication Skills, Sales Training
By | July 22, 2013

Big Bunny Ears are Not the Answer!

Did you hear about the company that made a sales professional wear oversized bunny ears and other demeaning costumes as […]

Sales Training
By | July 15, 2013

Economic Rebound is Perfect Time to Re-engage Stalled Accounts

Unemployment and consumer confidence figures indicate that the U.S. is finally (truly) emerging from the Great Recession of 2008. Remember […]

Communication Skills, Sales Training
By | June 3, 2013

4 Ways to Up Your Likeability Factor

You know the people… you meet them and you like them instantly. That “likeable” quality seems innate, but if you […]

By | May 29, 2013

Break Through the “No Decision” Blockade

For sales professionals, a “no decision” can be a far bigger hurdle to getting new business than any single competitor.  […]

Communication Skills, Sales Training
By | May 13, 2013

What’s Your Rating?

What if the sales profession was subject to the kind of structured and public ratings used for financial institutions worldwide? […]

Communication Skills, Sales Training
By | April 29, 2013

Business Etiquette: Phone Calls

While everyone knows how to use the phone, very few of us use it to its full potential to build […]

By | April 15, 2013

Death by PowerPoint: 3 Mistakes that will Kill Your Sales Presentation

Why is it so easy to recognize flaws and missed opportunities in others’ presentations, yet so hard to get it […]

Sales Training
By | March 11, 2013

Business Etiquette: Meetings

This topic seems so basic, yet is a leading source of irritation and inefficiency in the work place. The primary […]

Communication Skills, Leadership Development, Sales Training
By | February 25, 2013

Forego Business Etiquette at Your Own Risk!

Proper etiquette doesn’t get its due in the business world.  We are not talking about highbrow, inconsequential ceremony, like how many times […]

By | February 4, 2013

Get All You Want…

“You will get all you want in life, if you help enough other people get what they want.” – Zig […]

Sales Training
By | January 7, 2013

The Problem with New Year’s Resolutions

3 Tips for Improvement with Staying Power It’s a New Year – fresh start, clean pallet. The world seems full […]


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