Mary Ann Lynn, Author at Carew International Sales Training

Social Selling is Powerful and Empowering for Sales Professionals

April 13, 2017  |  Published by in Sales Excellence, Sales Training
Selling with Social

It was the experience of one of our own sales partners, Rachael Bowling, which accelerated Carew’s decision to add Selling […]

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Leadership Development Lessons We Can Learn from the Pope

October 1, 2015  |  Published by in Leadership Development, Professional Development

Regardless of your religious perspective, there is no denying the extraordinary popularity of Pope Francis, and it prompted us to […]

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When Does Casual Become Unprofessional?

Our world is becoming more casual each day, and nowhere is it more evident than in our professional lives. We […]

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Be Sure Compliments Support Your Sales Effort

September 19, 2014  |  Published by in Professional Development, Sales Excellence, Sales Training

In Carew’s DPS sales training, we address the importance of starting each customer interaction with Positive Contact, and compliments are […]

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Are You a Corporate Athlete?

The title of Scott Behson’s recent HBR Network blog, Work-Life Balance Through Interval Training, is misleading.  The article actually focuses […]

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Do Your Customers Know You Love Them?

Who doesn’t love the romantic gestures and grandiose displays of affection that abound on Valentine’s Day? Any relationship specialist will […]

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How Not to Lose a Sale

March 11, 2013  |  Published by in Recommended Reading

Nothing compares to a good case study for diagnosing mistakes and missed opportunities, as well as reinforcing the core principles […]

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‘Tis the Season for Superior Customer Service

December 17, 2012  |  Published by in Customer Service

Say what you will about Holiday shopping, but those marathon outings (going store to store to store) provide a unique […]

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Legendary Customer Service is No Accident at Ritz-Carlton

June 25, 2012  |  Published by in Customer Service

The fact that luxury hotel chain Ritz-Carlton is synonymous with exemplary customer service speaks to their success in this arena.  […]

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