Are Your Customers Thankful for You?November 17, 2016 | Posted by Dave Decker in Relationship Building, Sales Excellence, Seasonal
This time of year, we often reflect on all the things for which we should be grateful. As a litmus test of our effectiveness as sales professionals, maybe we should be asking a different question: Are my customers grateful for me? Have I earned their gratitude? Is their gratitude based solely on the products/services I sell, or do I also provide ancillary value as a business resource? What kind of relationship do I have with my customers? Would my customers agree that I take exceptional care of them?
- Be Proactive
- Be Available
- Be Responsive
- Be Accountable
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