The use of technology for technology’s sake is a flawed and dangerous strategy. As we become more 2.0/technology proficient, we must be vigilant to not simply reduce our customer experience to a 140-character texting experience. Business 2.0 was largely developed for customer convenience
Sales leaders typically compensate sales professionals with commissions alone or with commissions co
Over the years, I have often addressed the power of knowledge when it comes to understanding and mee
As a well-known story of the Duke of Wellington recounts, once while standing on Piccadilly Square in London, a passerby looked at the Duke and asked if he was “Mr. Jones.” The crusty Duke replied, “If you presumed that, sir, you’d presume any damn thing.”
