The industry standard for developing exceptional sales skills, and Carew International's most popular sales training program, Dimensions of Professional Selling (DPS) is designed to dramatically improve the planning, communication, and selling skills necessary to boost closing rates and strengthen current business relationships. DPS sales training is a customized and strategic approach to help meet your organization's specific challenges, opportunities, and competitive reality.
DPS consists of nine modules delivered in a dynamic workshop setting. The keys to Carew's selling strategy are techniques that help you see business from your customers' point-of-view in order to more efficiently identify their needs and value priorities. The result produces on-target solutions and a customer understanding that moves prospects to lifetime customers more quickly and with much greater frequency.
This highly interactive program features a variety of learning strategies, including high-impact lectures, group exercises and discussions, recorded role-plays, structured competitions, and other hands-on events that make for a productive and memorable experience.
- See your product from your customer's point of view
- Increases your sales planning effectiveness
- Provides real world training experience through dynamic and interactive group exercises
- Meet your specific sales training needs and goals with customizable instruction
- Increase closed sales by strengthening relationships
" ...Simply stated, Carew training has brought a common sales approach and language to our company which has increased the professionalism and success of our salesmen by focusing on the most important thing - preferred position. I highly recommend Carew DPS sales training to any company that's serious about growing sales."
Dave Segerson, Senior Vice President
Sales, Business Development & Strategic Planning
Southern States Cooperative
DPS Program Overview
Take the Lead
- Discover the traits that create dominant sales professionals and the critical attributes and competencies
that are essential for sales success.
- Learn about the relationship resiliency that comes from Preferred Position and how to honestly diagnose
your present position within a customer's enterprise.
Invest in the Relationship
- Learn to develop trust, credibility, and rapport with others to quickly develop prospects into committed
customers through tested relationship-building skills.
- Discover why seemingly "no-lose" proposals to your customers are not adopted. Learn tools to be customer
centric to make sure that each recommendation you present satisfies your customers' needs.
- Find out how to recognize and eliminate communication barriers that come between your message,
its intended message, and its successful, accurate reception.
- Adopt techniques to help you identify customer needs from their perspectives and clarify their points of value more efficiently.
- Learn about a results-producing model for building secure, long-term relationships through excellence in
communication and how use of this process model can be used to effectively handle objections, diffuse
difficult situations and eliminate conflict and unnecessary concessions.
- Every customer has unique personal and business needs. Identify four key personality orientations
and how to adjust your approach to best interact with them.
- Learn to develop specific account-based objectives, strategies, and tactics that tie sales and market share goals
with customer needs. Incorporate learning about the individual orientations to make successes more predictable.
Find the Area of Opportunity
- Learn how a disciplined and flexible course of action positions you to determine the existing customer needs (Gaps),
and helps you identify actionable steps to help them close those Gaps.
- Learn an Exploratory Process Model that uncovers real customer opportunities and differentiates against your competitors.
- Discover how you can create opportunities with prospects who say they are 100% satisfied with their current suppliers,
and create the strategic advantage over your competitors.
Present with a Purpose
- Avoid a "solutions dump" that overwhelms the customer by targeting the benefits that deliver the value they seek in their business reality.
- Understand why it is important to distinguish between Features, Advantages, and Benefits and how to
determine the key components of a customer solution or value proposition.
- Learn process models for making high-impact proposal presentations that get results and lead to sales.
Make the Customer Part of the Solution
- Create an enthusiastic and receptive environment for your proposal presentations, whether they are one-on-one or to a large group.
- Engage your customer and learn how to read his or her interest and buy-in, as well as handle objections and questions flawlessly on-the-fly.
Close for Results
- Learn six different closing techniques and apply them for results.
- Never leave a sales call wondering what's next.
Assume the Responsibility
- Balance gaining information and presenting solutions.
- Develop a Strategic Selling Plan and a Sales Call Plan.
- Establish plans based on current account situations.
Become the Only Choice
- Understand your personal "customer interaction style" and how well you balance position-building behaviors.
- Learn strategies for creating a dynamic relationship with your customers, which will enable you to grow together profitably.
- Rev up your creative juices as you learn how to introduce innovation and originality into your customer relationships to maintain differentiation.