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What to do When Top Management Gets Involved with Your Customers

What to do When Top Management Gets Involved with Your Customers

by | Jul 6, 2023 |

As sales professionals, it can be quite challenging when top management/senior executives (or even your boss!) become involved in your customer interactions. And chances are, if you have spent enough time in sales, you have witnessed or can personally relate to all the types of involvement shared below. Here are some expert tips on handling situations when top management gets involved in the sales process with your customers.

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Should you be making sales calls?

Should you be making sales calls?

by | Jun 28, 2023 |

One of the crucial dilemmas faced by sales managers, senior executives, and leaders is whether they should participate in the sales process alongside their sales professionals when dealing with customers. The impact of their involvement can be the deciding factor between sealing a lucrative deal or losing a valuable opportunity.

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Recognize Your Employees & Transform Your Workplace

Recognize Your Employees & Transform Your Workplace

by | May 4, 2023 |

According to recent research by Gallup and workhuman, despite being a fundamental employee need, only one in four worldwide strongly agree they have received recognition for their work in the last week. When organizations move that bar up to six in 10, they stand to gain a 28% improvement in quality and a 31% reduction in absenteeism.

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