Follow Us!
Categories
- book review (1)
- Customer Service (3)
- Leadership Development (1)
- Recommended Reading (7)
- Sales Myths (4)
- Sales Training (37)
- Seasonal (3)
- Technology (4)
- Uncategorized (8)
Tags
Aberdeen Group appearance B2B selling business 2.0 communication technique consultative selling customer delight customer experience customer relationship customer service excellence daniel pink Dimensions of professional selling DPS elevator pitch facebook influence internet keith richards laer leadership development linkedin listening skills malcolm gladwell media motivation negotiation odds are organizational success personal brand preferred position presentation sales coach sales excellence sales leadership sales performance sales skills sales trainer sales training selling skills social media social selling steve jobs thanksgiving twitter understanding customer needArchives
Meta
Monthly Archives: October 2011
Balance Technology and the Human Touch for Best Customer Experience
At the recent Selling Power Sales & Marketing 2.0 Conference in San Francisco, there was much discussion about the newest and most exciting technological innovations designed to improve our sales process. There was also a great deal of interest (and … Continue reading
Sales Myth of the Month: Only Money Motivates Sales Professionals
Sales leaders typically compensate sales professionals with commissions alone or with commissions combined with a base salary. Unfortunately, in some sales organizations that monetary compensation also serves as the sole reward for achievement – the “feedback loop” for job performance. … Continue reading
Steve Jobs’ Gift to Sales: the Art of Presentation
Last week, the sales world lost a legend. As iconic as his own designs, Steve Jobs imprinted Apple with a matchless legacy of high-tech cool. The elegance and simplicity pervading every product he created, from the Apple I to the … Continue reading
Posted in Sales Training
Tagged communication technique, presentation, sales skills, steve jobs
Leave a comment
Knowledge is Power: 2011 Aberdeen Sales Training Study
Over the years, I have often addressed the power of knowledge when it comes to understanding and meeting each customer’s unique needs. Just as critical is a complete understanding of our own business – recognizing those investments and actions that … Continue reading




