Monthly Archives: September 2011

Who Moved My Cheese? Offers Timely Message

Today’s worldwide economic uncertainties bring to mind some very sage insights from a book written a few years back.  The book, Who Moved My Cheese?, by Spencer Johnson, M.D., is an insightful account of how we become too comfortable with … Continue reading

Posted in Recommended Reading | Tagged , , | Leave a comment

Beware of Premature Solutions

A customer is just BEGINNING to explain what they want and what they need, and already you are formulating the solution in your head.  Sound familiar?  Effective product training can actually over-prepare us for some customer interactions.  We have an … Continue reading

Posted in Sales Training | Tagged , , , | Leave a comment

Polish Your Elevator Pitch

We refer to a 10-15 second summary of where we work or what we do as an “elevator pitch” because a classic setting for sharing this type of information is on an elevator ride with strangers.  The pitch is very … Continue reading

Posted in Sales Training | Tagged , , , , | Leave a comment

Sales Myth of the Month: Great Sellers Are Always “High Energy”

There is a common myth in sales that suggests if you are going to succeed in selling you have to be a high energy, outgoing and talkative “showman” type. There is no way that a quiet, thoughtful, private person can … Continue reading

Posted in Sales Myths | Tagged , , , | Leave a comment