Customer Problem or a Sales Opportunity? by Carew International | Apr 24, 2011 | Message from the MentorHave you ever had a problem with something you purchased, but the manner in which the vendor handled read more
“Unskilled Sales Labor” or “Business Advisor” – Which role will you choose? by Jeff Seeley | Apr 17, 2011 | Message from the MentorHaving grown up in an automotive town, I have never liked the term “unskilled labor,” finding its ap read more
The Geometry of Customer Service by Carew International | Apr 3, 2011 | Message from the MentorDon’t panic…this isn’t an exercise in high school math but a review of a high impact tool for exec read more